YMCA-NUS Business School Volunteer Service Management Programme

The YMCA-NUS Business School Volunteer Service Management Programme (VSMP) is a professional certificate course that equips volunteers and staff of non-profit organisations with skills and knowledge to implement community service programmes with excellence.

Introduced in 2007, it was a first in the social service sector that featured the collaboration between a Social Service Agency and a local premier university to offer a certification programme.

The VSMP is a comprehensive all-in-one management course conducted by lecturers from both YMCA and NUS Business School, and facilitated by NUS Business School Alumni members.

Click here to view the course outline.

Click here to view the lecturers profile.

Click here to view the VSMP factsheet.

To register for the October/November 2020 intake, please click here to download the application form (refer to page 3 for submission procedure).

Note: Registration closes on 10 October 2020

VSMP provided an invaluable platform for the acquisition of innovative ideas and updated knowledge from accomplished lecturers and industry professionals, at the same time serving as a meeting ground for like minds and caring hearts within the industry to make meaningful connections, weaving a unique support network of helping hands across different parts of the Singaporean social service sector.”


 Andrew Ng, Lead, Culture and Organisational Development, HCA Hospice Care, YMCA – NUS Business School Volunteer Service Management Programme SSA Run 2019

“VSMP introduces people to the industry and refreshes those who are already within the industry. The healthy discussions across various organisations provides a good opportunity to understand best practices and build connections.”
– Conan Teo, Wish Granting Executive, Make-A-Wish® Foundation (S) Ltd, YMCA-NUS Volunteer Service Management Programme Graduate of 2018

“Because every participant works in different organisations and sectors, our perspective towards issues also vary. This allows us to engage in meaningful and enlightening conversations, which is something that I enjoy every session.”
-Ng Tian Hui, Julia, Volunteer Coordinator, Movement for the Intellectually Disabled of Singapore (MINDS),YMCA-NUS Volunteer Service Management Programme Graduate of 2017

“VSMP is in another league of its own! The distinguished lecturers are subject matter experts in the industry and nothing beats peer to peer learning! An opportunity to network with more than 40 cohort mates from various non-profit organisations across different sectors and causes. Expect case studies to rack your brains and doses of inspiration and wisdom imparted from the lecturers. I am proud to be part of the VSMP Alumni!”
-Shawn Soh, Lead, Non-Profit Sector Engagement, National Volunteer & Philanthropy Centre, YMCA-NUS Volunteer Service Management Programme Graduate of 2016

“Attending the VSMP with classmates from other VWOs brought about many different perspectives and the sharing of experiences. While some of the topics covered reinforced what we already know, others provided greater insight into the holistic planning and management of programmes and events.”
– Jemin Chua, Manager, Kidney Dialysis Foundation Limited, YMCA-NUS Volunteer Service Management Programme Graduate of 2015

“The trainers have inspired me through their exemplary work in serving the community. The expertise and insights they have shared in developing social service projects have been beneficial and relevant to my work. The course was intense yet refreshing and fulfilling!” 
– Ann Teow,  Assistant Manager, National Kidney Foundation, YMCA-NUS VSMP Graduate of 2014

“Most all-rounded and engaging course I have ever attended. Patient teachers, a fun-filled learning experience and caring, like-minded classmates who all believe in giving, we are sure to become better persons in serving our community after this course.”
– Deng Wanqi Gazelle, Volunteer Executive, Bright Vision Hospital, YMCA-NUS Volunteer Service Management Programme Graduate of 2013

“The dedicated volunteer lecturers and facilitators of VSMP to me, embodied the true spirit of volunteerism. They make the classes engaging and interactive, and bring with them invaluable real life experiences which they freely share.”
– Grace Tan, Manager, Lakeside Family Centre, YMCA-NUS Volunteer Service Management Programme Graduate of 2012